FAQ (Frequently Asked Questions)

What products do you offer?

We offer a wide range of premium clothing, including stylish dresses, trendy t-shirts, and comfortable pants. Our collections are designed to meet various fashion needs, ensuring both style and comfort.

How do I place an order?

To place an order, simply browse through our online store, select the items you’d like to purchase, and click on the “Add to Cart” button. Once you’ve finished shopping, proceed to checkout to enter your shipping and payment information.

What payment methods do you accept?

We accept various payment methods, including Credit Cards, Bank Cards, Google Pay, and other common U.S. payment methods. Feel free to choose the one that is most convenient for you at checkout.

How long does delivery take?

Delivery typically takes between 3-9 business days, depending on your location and the shipping method selected. You will receive tracking details to monitor your order status.

Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive tracking information that you can use to follow your package’s progress.

What is your return policy?

We accept returns within 7 days of receiving your order. The items must be in their original condition, unworn, and with tags attached. For more detailed return information, please refer to our Returns and Exchanges page.

Do you ship internationally?

Currently, we only ship within the United States. Unfortunately, international shipping is not available at this time.

How can I contact customer service?

You can reach our customer service team by email at info@zayabella.com or by phone at +1 (302) 393-5115. We are here to assist you!

Do you offer gift cards?

We offer store coupons that can be used for discounts on future purchases. These coupons are available during special promotions.

What should I do if my order is damaged or incorrect?

If your order arrives damaged or incorrect, please contact us immediately. You have the option to return the item free of charge for a full refund or exchange. We aim to resolve issues as quickly as possible.

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